The Heroes
Leading Insurance Provider's Technical and Business Leaders
Challenge
Complexity, Time, and Optimization Challenges
A prominent insurance provider relied on a legacy IBM BPM system to manage 17 critical workflows, each averaging 97 activities. These workflows spanned key business operations such as:
- Policy Issuance
- Claims Processing
- Underwriting Approvals
- Renewals and Cancellations
- Fraud Detection and Prevention
- Customer Service Requests
- Regulatory Compliance and Reporting
The challenges they faced included:
- Migration Complexity: Transitioning high-volume, intricate workflows without disrupting ongoing operations.
- Modernization Needs: Shifting to the modern, scalable Camunda BPM platform to enhance agility and efficiency.
- Time Constraints: The internal estimate for completing the migration was 2.4 years, posing a risk of delayed modernization.
- Process Optimization: The need to refactor workflows to leverage Camunda’s advanced capabilities fully.
Solution
Streamlined Migration with Exodus
CapBPM deployed its proprietary migration tool, Exodus, to facilitate a seamless migration from IBM BPM to Camunda. By automating key processes and focusing on optimization, CapBPM delivered a tailored solution that exceeded client expectations.
Key actions included:
- Workflow Migration and Optimization: Automated the migration of all 17 workflows while refactoring them to align with Camunda’s modular and cloud-native architecture.
- Script and Rule Transition: Migrated complex decision rules, business logic, and custom scripts, ensuring compatibility and improved maintainability.
- Rigorous Validation: Performed end-to-end testing to guarantee consistent results and seamless performance after the migration.
- Accelerated Delivery: Reduced the projected timeline from 2.4 years to just 6 months, including process refactoring to enhance performance and scalability.
Result
Efficient Migration Delivering Scalable Results
CapBPM’s collaboration with the insurance provider resulted in:
- The successful migration of 17 critical processes, averaging 97 activities each, in just 6 months.
- Enhanced operational efficiency with fully optimized workflows and a modern BPM platform.
- Seamless adoption of Camunda, enabling scalability, composability, and a future-proof architecture.
- Reduced technical debt and faster time-to-market for insurance products and services, positioning the organization for continued growth and adaptability.
CapBPM at a Glance
Expertise and Innovation
Capital BPM is a trusted leader in Camunda-based process automation and migration solutions, delivering exceptional results for clients worldwide. With cutting-edge tools, certified expertise, and a proven track record, CapBPM ensures seamless transitions and outstanding outcomes for even the most complex projects.
Key Highlights:
Proprietary Tool – Exodus:
Designed specifically for seamless BPMN migrations, Exodus enables rapid, efficient transitions while optimizing workflows for modern platforms. This tool simplifies the migration process, significantly reducing time and cost for clients.Certified Platinum Partner:
Recognized as the 2024 Regional Partner of the Year for the Americas, CapBPM’s Platinum Partner certification underscores its commitment to excellence and leadership in the industry.Proven Expertise:
CapBPM guarantees exceptional results, accelerated project timelines, and measurable success. With a portfolio of referenceable success stories from global leaders, CapBPM is the trusted choice for companies looking to modernize and scale their operations.
CapBPM combines innovation, reliability, and industry-leading expertise to help organizations achieve their strategic goals with confidence.