We worked with a national leader in the insurance industry to successfully migrate them from…
Insurance

Transforming Insurance Workflows through Seamless Migration

The Heroes

Leading Insurance Provider’s Technical and Business Leaders

A prominent insurance provider relied on a legacy IBM BPM system to manage 17 critical workflows, each averaging 97 activities.

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The Challenge

Complexity, Time, and Optimization Challenges

Choose the right expertise—onshore, offshore, or embedded architects—to optimize your workflow automation.

These workflows spanned key business operations such as:
  • Policy Issuance
  • Claims Processing
  • Underwriting Approvals
  • Renewals and Cancellations
  • Fraud Detection and Prevention
  • Customer Service Requests
  • Regulatory Compliance and Reporting
The challenges they faced included:

Migration Complexity

Transitioning high-volume, intricate workflows without disrupting ongoing operations.

Time Constraints

The internal estimate for completing the migration was 2.4 years, posing a risk of delayed modernization.

Modernization Needs

Shifting to the modern, scalable Camunda BPM platform to enhance agility and efficiency.

Process Optimization

The need to refactor workflows to leverage Camunda’s advanced capabilities fully.

Solution

Streamlined Migration with Exodus
CapBPM deployed its proprietary migration tool, Exodus, to facilitate a seamless migration from IBM BPM to Camunda. By automating key processes and focusing on optimization, CapBPM delivered a tailored solution that exceeded client expectations.

Workflow Migration and Optimization

Automated the migration of all 17 workflows while refactoring them to align with Camunda’s modular and cloud-native architecture.

Script and Rule Transition

Migrated complex decision rules, business logic, and custom scripts, ensuring compatibility and improved maintainability.

Rigorous
Validation

Performed end-to-end testing to guarantee consistent results and seamless performance after the migration.

Accelerated
Delivery

Reduced the projected timeline from 2.4 years to just 6 months, including process refactoring to enhance performance and scalability.

Result

Efficient Migration Delivering Scalable Results

CapBPM’s collaboration with the insurance provider resulted in:

  • The successful migration of 17 critical processes, averaging 97 activities each, in just 6 months.
  • Enhanced operational efficiency with fully optimized workflows and a modern BPM platform.
  • Seamless adoption of Camunda, enabling scalability, composability, and a future-proof architecture.
  • Reduced technical debt and faster time-to-market for insurance products and services, positioning the organization for continued growth and adaptability.

CapBPM at a Glance

Expertise and Innovation

Capital BPM is a trusted leader in Camunda-based process automation and migration solutions, delivering exceptional results for clients worldwide. With cutting-edge tools, certified expertise, and a proven track record, CapBPM ensures seamless transitions and outstanding outcomes for even the most complex projects.

Proprietary Tool – Exodus:

Designed specifically for seamless BPMN migrations, Exodus enables rapid, efficient transitions while optimizing workflows for modern platforms. This tool simplifies the migration process, significantly reducing time and cost for clients.

Certified Platinum Partner

Recognized as the 2024 Regional Partner of the Year for the Americas, CapBPM’s Platinum Partner certification underscores its commitment to excellence and leadership in the industry.

Proven Expertise

CapBPM guarantees exceptional results, accelerated project timelines, and measurable success. With a portfolio of referenceable success stories from global leaders, CapBPM is the trusted choice for companies looking to modernize and scale their operations.

CapBPM combines innovation, reliability, and industry-leading expertise to help organizations achieve their strategic goals with confidence.

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Are you ready for BPM consulting services, process automation, and business process management,? Contact us today to learn more about our services.
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As a leading consulting firm specializing in business process management, Capital BPM is proud to be a Certified Camunda Partner.
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