Case Study Category: Pharma & Healthcare

Healthcare Client Migrates to Camunda

Healthcare

Healthcare Client Migrates to Camunda

When a leading healthcare organization faced challenges with outdated systems, they turned to Capital BPM to transform their business processes. By migrating to the Camunda Platform, this organization streamlined its clinical workflows, enhanced patient care, and adopted a scalable BPM solution tailored for the healthcare industry.

The Heroes

Principal at Architect/Director Healthcare Client
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Challenge

Replace Complex and Costly Existing Systems

The healthcare client struggled with inefficiencies in their management system, which impacted healthcare processes across various care settings. Their legacy system lacked flexibility, making it difficult to optimize workflow automation and improve processes essential for healthcare professionals. They needed a modern BPM healthcare platform to support evolving requirements in process modeling and process automation.

Solution

Leveraging CapBPM’s Exodus to Move to Camunda

Capital BPM facilitated the migration to the Camunda Platform using the Exodus migration tool, ensuring a smooth transition with minimal disruption. This approach allowed the healthcare client to:

Optimize healthcare processes and improve clinical workflows.
Enhance patient care with streamlined and automated workflows.
Implement flexible process automation to adapt to changing regulatory demands.
Through process modeling, Capital BPM ensured the client’s workflows were future-ready and seamlessly integrated into their operations. This migration modernized their management program while retaining operational consistency.

Result

A More Smooth, Efficient Operation

Enthusiasm displayed by Client. Genuinely thrilled about substantial progress achieved in such a short time.

Seamless Workflow

Clients are genuinely excited about how quickly their operations have become more streamlined, allowing them to achieve better results with less effort and improved consistency

Optimized Processes

Clients are thrilled with the rapid transformation of their workflows, experiencing smoother operations, reduced bottlenecks, and a noticeable boost in overall efficiency within a short time.

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Overcoming Camunda 7 Migration Challenges

Overcoming Camunda 7 Migration Challenges

Challenge

Equivalence, Time, and Cost Challenges

The client relied on a legacy Camunda 7 environment to run mission-critical business processes, including 21 complex workflows with approximately 20 activities each. These processes incorporated custom scripts, DMN tables, Java delegates, Groovy, and JavaScript scripts, along with BPMN elements. The client needed to transition these processes to the modern Camunda 8 platform to embrace cloud-native scalability and composability.

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  • Ensuring equivalence between Camunda 7 and Camunda 8 outputs.
  • Migrating complex processes in just 60 days to avoid business disruption.
  • Reducing the high cost and effort of manual migration (estimated at seven months).

Solution

Seamless Process Transition with Exodus
CapBPM deployed Exodus, a proprietary, automated migration tool, to seamlessly transition the client’s processes to Camunda 8. Key steps included:

Process Conversion

Client operates large storage warehouses. Client needs to automate warehousing operations efficiently to improve productivity and minimize errors.

Testing Framework

Ensured equivalence by validating outputs using 50 randomly selected test cases.

Delegate and Listener Migration

Transitioned Java and Groovy delegates to asynchronous, event-driven job workers.

Accelerated Delivery

Leveraged Exodus to complete the majority of the migration in just 10 days, dedicating the remaining time to rigorous testing.

Result

Efficient Migration Success

Through a collaborative effort between the client and CapBPM:

The entire migration was completed in 30 days, far exceeding expectations.

All outputs from Camunda 7 and Camunda 8 were validated as identical, ensuring zero disruption to operations.

The client achieved a scalable, cloud-native, and future-proof architecture with Camunda 8. CapBPM’s expertise and Exodus tool enabled the client to meet their aggressive timeline with guaranteed success, ensuring their continued business growth and efficiency.

CapBPM at a Glance

Expertise and Innovation

Capital BPM is a trusted leader in Camunda-based process automation and migration solutions, delivering exceptional results for clients worldwide. With cutting-edge tools, certified expertise, and a proven track record, CapBPM ensures seamless transitions and outstanding outcomes for even the most complex projects.

Proprietary Tool – Exodus

Designed specifically for seamless BPMN migrations, Exodus enables rapid, efficient transitions while optimizing workflows for modern platforms. This tool simplifies the migration process, significantly reducing time and cost for clients.

Certified Platinum Partner

Recognized as the 2024 Regional Partner of the Year for the Americas, CapBPM’s Platinum Partner certification underscores its commitment to excellence and leadership in the industry.

Proven Expertise

CapBPM guarantees exceptional results, accelerated project timelines, and measurable success. With a portfolio of referenceable success stories from global leaders, CapBPM is the trusted choice for companies looking to modernize and scale their operations.

CapBPM combines innovation, reliability, and industry-leading expertise to help organizations achieve their strategic goals with confidence.

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Are you ready for BPM consulting services, process automation, and business process management,? Contact us today to learn more about our services.
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Process Automation Framework

Warehousing and Distribution

Technical Experts, Developers, and Decision Makers at Client Team

Challenge

Replace Complex and Costly Existing Systems

Client had an in-house system that developed to meet needs of their internal business customers. Client recognized need to replace system with a more efficient solution.

When Client transitioned to Camunda, Client had idea of incorporating the functionalities of old system into new one, even though Camunda already covered the required functionalities. This led to an “echo” situation and a discrepancy in the source of authority for the state of things.

Despite these challenges, Client was determined to proceed without heeding external advice.

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Solution

Custom UI, Permissioning, and Security

Built custom UI framework which provided an intuitive and user-friendly interface for Client’s users, streamlining interactions with new system.

To address the need for fine-grained permission control, implemented a custom permissioning system using OPA. Allowed client to go one level deeper and manage permissions based on attributes, providing a highly granular access control mechanism.

Recognizing the importance of security, CapBPM implemented robust security protocols to ensure that system remained impervious to hacking attempts. Adhering to strict guidelines, CapBPM fortified system’s defenses to safeguard sensitive data and operations.

Result

Improved User Experience, Security, and Data Protection

Despite initial challenges stemming from an attempt to merge old system with Camunda, CapBPM team’s expertise and solutions prevailed.

CapBPM provided Client with a custom UI Framework that improved user experience and interaction.

Advanced permissions system allowed for precise access control, enhancing security and data protection.

Implementing stringent security measures, CapBPM ensured system’s resilience against potential threats, meeting strict compliance standards.

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T&T Client Evolves with Camunda

The Heroes

Client's Technical and Business Leaders

Challenge

Update Existing Systems with Enhancements

Client plays a critical role in ensuring aviation safety by providing instructions to pilots. Client wanted to update existing system with new technology that would incorporate enhancements and corrections into instructions.

Need to build an optimized and reliable system to incorporate enhancements and corrections into instructions that Client provides for pilots.

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Solution

Develop State-of-the-Art System for Support Requirements

CapBPM works with Client to develop state-of-the-art system to support requirements.

System currently in development will allow for real-time updates to pilot instructions, making it easier to incorporate enhancements and corrections promptly.

Result

Ongoing Development and Collaboration

Ongoing collaboration between Client and CapBPM is focused on development and implementation of system that will optimize process of incorporating enhancements and corrections into pilot instructions.

CapBPM looks forward to successful completion of project and positive impact it will have on aviation safety and efficiency.

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Utilizing CODA Services

Home Equity-Sharing

Utilizing CODA Services

The Heroes

Client’s Technology Leaders
Discover the experienced professionals and decision-makers who drive innovation, strategy, and successful Camunda implementations within our team.
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Challenge

Need for Intricate System, Knowledgeable Camunda Experts

Client facing a multifaceted challenge in building out entire intricate system involving various components & functionalities, which can be challenging to structure effectively.

Client does not possess in-depth knowledge of best practices in system development. Client might not always be certain about best approaches which can lead to errors and inefficiencies.

Client needs guidance and advisory services in utilizing Camunda to its full potential.

Solution

Capital BPM’s CODA Service

Client is utilizing Camunda and CapBPM CODA service. With the support of CapBPM, Client is guided on how to structure system effectively.

CapBPM acts as mentors, providing guidance and sharing best practices as Client builds system. Teaches problem-solving skills and ensures Client is well-equipped to handle routine development tasks. For challenging issues, CapBPM intervenes to resolve problems efficiently, ensuring project stays on task.

Result

Improved Knowledge, Development of Intricate System

Client has significantly improved knowledge of system development best practices, ensuring informed decisions on project. With guidance and mentoring, Client can effectively develop complex system using Camunda & CODA offering.

Start Your Business with AI?

Are you ready for BPM consulting services, process automation, and business process management,? Contact us today to learn more about our services.
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As a leading consulting firm specializing in business process management, Capital BPM is proud to be a Certified Camunda Partner.
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