Case Study Category: I want to Optimize an existing process

Healthcare Client Migrates to Camunda

Healthcare

Healthcare Client Migrates to Camunda

When a leading healthcare organization faced challenges with outdated systems, they turned to Capital BPM to transform their business processes. By migrating to the Camunda Platform, this organization streamlined its clinical workflows, enhanced patient care, and adopted a scalable BPM solution tailored for the healthcare industry.

The Heroes

Principal at Architect/Director Healthcare Client
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Challenge

Replace Complex and Costly Existing Systems

The healthcare client struggled with inefficiencies in their management system, which impacted healthcare processes across various care settings. Their legacy system lacked flexibility, making it difficult to optimize workflow automation and improve processes essential for healthcare professionals. They needed a modern BPM healthcare platform to support evolving requirements in process modeling and process automation.

Solution

Leveraging CapBPM’s Exodus to Move to Camunda

Capital BPM facilitated the migration to the Camunda Platform using the Exodus migration tool, ensuring a smooth transition with minimal disruption. This approach allowed the healthcare client to:

Optimize healthcare processes and improve clinical workflows.
Enhance patient care with streamlined and automated workflows.
Implement flexible process automation to adapt to changing regulatory demands.
Through process modeling, Capital BPM ensured the client’s workflows were future-ready and seamlessly integrated into their operations. This migration modernized their management program while retaining operational consistency.

Result

A More Smooth, Efficient Operation

Enthusiasm displayed by Client. Genuinely thrilled about substantial progress achieved in such a short time.

Seamless Workflow

Clients are genuinely excited about how quickly their operations have become more streamlined, allowing them to achieve better results with less effort and improved consistency

Optimized Processes

Clients are thrilled with the rapid transformation of their workflows, experiencing smoother operations, reduced bottlenecks, and a noticeable boost in overall efficiency within a short time.

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Innovative Solution Creation

Manufacturing Technology

Innovative Solution Creation

The Heroes

Senior Product Manager at Manufacturing Technology Client
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Challenge

Streamlining and Expediting Contract Creation Process

Client faced challenge of streamlining and expediting the negotiation and contract creation process between manufacturers and vendors.

Previously, process could take months or even years, resulting in significant delays and inefficiencies.

Result

Reduced Contract Creation and Negotiation Timelines

Reduced Contract Creation and Negotiation Timelines
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Overcoming Camunda 7 Migration Challenges

Overcoming Camunda 7 Migration Challenges

Challenge

Equivalence, Time, and Cost Challenges

The client relied on a legacy Camunda 7 environment to run mission-critical business processes, including 21 complex workflows with approximately 20 activities each. These processes incorporated custom scripts, DMN tables, Java delegates, Groovy, and JavaScript scripts, along with BPMN elements. The client needed to transition these processes to the modern Camunda 8 platform to embrace cloud-native scalability and composability.

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  • Ensuring equivalence between Camunda 7 and Camunda 8 outputs.
  • Migrating complex processes in just 60 days to avoid business disruption.
  • Reducing the high cost and effort of manual migration (estimated at seven months).

Solution

Seamless Process Transition with Exodus
CapBPM deployed Exodus, a proprietary, automated migration tool, to seamlessly transition the client’s processes to Camunda 8. Key steps included:

Process Conversion

Client operates large storage warehouses. Client needs to automate warehousing operations efficiently to improve productivity and minimize errors.

Testing Framework

Ensured equivalence by validating outputs using 50 randomly selected test cases.

Delegate and Listener Migration

Transitioned Java and Groovy delegates to asynchronous, event-driven job workers.

Accelerated Delivery

Leveraged Exodus to complete the majority of the migration in just 10 days, dedicating the remaining time to rigorous testing.

Result

Efficient Migration Success

Through a collaborative effort between the client and CapBPM:

The entire migration was completed in 30 days, far exceeding expectations.

All outputs from Camunda 7 and Camunda 8 were validated as identical, ensuring zero disruption to operations.

The client achieved a scalable, cloud-native, and future-proof architecture with Camunda 8. CapBPM’s expertise and Exodus tool enabled the client to meet their aggressive timeline with guaranteed success, ensuring their continued business growth and efficiency.

CapBPM at a Glance

Expertise and Innovation

Capital BPM is a trusted leader in Camunda-based process automation and migration solutions, delivering exceptional results for clients worldwide. With cutting-edge tools, certified expertise, and a proven track record, CapBPM ensures seamless transitions and outstanding outcomes for even the most complex projects.

Proprietary Tool – Exodus

Designed specifically for seamless BPMN migrations, Exodus enables rapid, efficient transitions while optimizing workflows for modern platforms. This tool simplifies the migration process, significantly reducing time and cost for clients.

Certified Platinum Partner

Recognized as the 2024 Regional Partner of the Year for the Americas, CapBPM’s Platinum Partner certification underscores its commitment to excellence and leadership in the industry.

Proven Expertise

CapBPM guarantees exceptional results, accelerated project timelines, and measurable success. With a portfolio of referenceable success stories from global leaders, CapBPM is the trusted choice for companies looking to modernize and scale their operations.

CapBPM combines innovation, reliability, and industry-leading expertise to help organizations achieve their strategic goals with confidence.

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Are you ready for BPM consulting services, process automation, and business process management,? Contact us today to learn more about our services.
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Transforming Insurance Workflows through Seamless Migration​

We worked with a national leader in the insurance industry to successfully migrate them from…
Insurance

Transforming Insurance Workflows through Seamless Migration

The Heroes

Leading Insurance Provider’s Technical and Business Leaders

A prominent insurance provider relied on a legacy IBM BPM system to manage 17 critical workflows, each averaging 97 activities.

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The Challenge

Complexity, Time, and Optimization Challenges

Choose the right expertise—onshore, offshore, or embedded architects—to optimize your workflow automation.

These workflows spanned key business operations such as:
  • Policy Issuance
  • Claims Processing
  • Underwriting Approvals
  • Renewals and Cancellations
  • Fraud Detection and Prevention
  • Customer Service Requests
  • Regulatory Compliance and Reporting
The challenges they faced included:

Migration Complexity

Transitioning high-volume, intricate workflows without disrupting ongoing operations.

Time Constraints

The internal estimate for completing the migration was 2.4 years, posing a risk of delayed modernization.

Modernization Needs

Shifting to the modern, scalable Camunda BPM platform to enhance agility and efficiency.

Process Optimization

The need to refactor workflows to leverage Camunda’s advanced capabilities fully.

Solution

Streamlined Migration with Exodus
CapBPM deployed its proprietary migration tool, Exodus, to facilitate a seamless migration from IBM BPM to Camunda. By automating key processes and focusing on optimization, CapBPM delivered a tailored solution that exceeded client expectations.

Workflow Migration and Optimization

Automated the migration of all 17 workflows while refactoring them to align with Camunda’s modular and cloud-native architecture.

Script and Rule Transition

Migrated complex decision rules, business logic, and custom scripts, ensuring compatibility and improved maintainability.

Rigorous
Validation

Performed end-to-end testing to guarantee consistent results and seamless performance after the migration.

Accelerated
Delivery

Reduced the projected timeline from 2.4 years to just 6 months, including process refactoring to enhance performance and scalability.

Result

Efficient Migration Delivering Scalable Results

CapBPM’s collaboration with the insurance provider resulted in:

  • The successful migration of 17 critical processes, averaging 97 activities each, in just 6 months.
  • Enhanced operational efficiency with fully optimized workflows and a modern BPM platform.
  • Seamless adoption of Camunda, enabling scalability, composability, and a future-proof architecture.
  • Reduced technical debt and faster time-to-market for insurance products and services, positioning the organization for continued growth and adaptability.

CapBPM at a Glance

Expertise and Innovation

Capital BPM is a trusted leader in Camunda-based process automation and migration solutions, delivering exceptional results for clients worldwide. With cutting-edge tools, certified expertise, and a proven track record, CapBPM ensures seamless transitions and outstanding outcomes for even the most complex projects.

Proprietary Tool – Exodus:

Designed specifically for seamless BPMN migrations, Exodus enables rapid, efficient transitions while optimizing workflows for modern platforms. This tool simplifies the migration process, significantly reducing time and cost for clients.

Certified Platinum Partner

Recognized as the 2024 Regional Partner of the Year for the Americas, CapBPM’s Platinum Partner certification underscores its commitment to excellence and leadership in the industry.

Proven Expertise

CapBPM guarantees exceptional results, accelerated project timelines, and measurable success. With a portfolio of referenceable success stories from global leaders, CapBPM is the trusted choice for companies looking to modernize and scale their operations.

CapBPM combines innovation, reliability, and industry-leading expertise to help organizations achieve their strategic goals with confidence.

Start Your Business with AI?

Are you ready for BPM consulting services, process automation, and business process management,? Contact us today to learn more about our services.
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Transforming Warehouse Operations with Automated Billing and Activity-Based Costing

Warehousing

Transforming Warehouse Operations with Automated Billing and Activity-Based Costing

Client Overview

High-Volume Warehouse Operation
The client faced significant challenges in managing billing and invoicing processes for a dynamic workforce and equipment-intensive environment. With fluctuating demand, seasonal peaks, and a mix of permanent and temporary staff, the client sought a solution to improve billing accuracy, optimize cost allocation, and ensure compliance with labor and safety regulations.
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Several Challenges In Place

Several Challenges In Place

Demand Fluctuations:

Seasonal peaks and troughs in operational output created variability, making it challenging to align labor and equipment costs with revenue.

Compliance and Reporting:

Adhering to labor laws, safety standards, and operational regulations required extensive documentation and manual reporting, increasing administrative overhead.

Dynamic Workforce Management:

The warehouse relied heavily on temporary staff alongside permanent employees. Tracking hours, roles, and activities across shifts manually led to frequent errors and inefficiencies in the billing process.

Equipment Usage Monitoring:

The operation involved numerous machines, each with unique maintenance, depreciation, and utilization costs. Manual allocation of equipment-related expenses to specific tasks or shifts was error-prone and time-consuming.

Solution

Implementation of New Billing and Costing System
To address these challenges, the client implemented an IoT-enabled billing and activity-based costing system designed to streamline processes and improve operational efficiency. The solution included the following components:

IoT Integration for Real-Time Data Collection

  • IoT sensors were deployed across the warehouse to monitor equipment usage, task completions, and workforce activity.
  • Real-time data was aggregated into a centralized system, providing granular insights into performance metrics for each shift and resource utilization.

Role and Activity-Based Cost Allocation

  • An intelligent system processed IoT data to dynamically allocate costs based on roles, shift activities, and equipment usage.
  • Activity-based costing models ensured that every operational expense was mapped directly to specific tasks or outputs, improving billing precision.

Predictive Maintenance and Resource Prioritization

  • Predictive analytics identified potential equipment failures, enabling proactive maintenance to reduce downtime..
  • Staffing and resource allocation algorithms were optimized for peak demand periods, ensuring operational efficiency without incurring excessive costs.

Automated Compliance Reporting

  • Detailed compliance reports were generated automatically, ensuring adherence to labor laws and safety standards.
  • Comprehensive audit trails were maintained, reducing the manual effort required for regulatory reporting.

Result

Seamless Integration with Existing Systems

Enthusiasm displayed by Client. Genuinely thrilled about substantial progress achieved in such a short time.

AI-Driven Demand Forecasting:

Leveraging machine learning to predict seasonal peaks and proactively adjust staffing and resource allocations.

Blockchain Integration:

Ensuring secure, transparent invoicing and payment tracking for all stakeholders.

Advanced Analytics:

Utilizing operational data to drive continuous process improvements and identify further cost-saving opportunities.

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Utilizing CODA Services

Home Equity-Sharing

Utilizing CODA Services

The Heroes

Client’s Technology Leaders
Discover the experienced professionals and decision-makers who drive innovation, strategy, and successful Camunda implementations within our team.
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Challenge

Need for Intricate System, Knowledgeable Camunda Experts

Client facing a multifaceted challenge in building out entire intricate system involving various components & functionalities, which can be challenging to structure effectively.

Client does not possess in-depth knowledge of best practices in system development. Client might not always be certain about best approaches which can lead to errors and inefficiencies.

Client needs guidance and advisory services in utilizing Camunda to its full potential.

Solution

Capital BPM’s CODA Service

Client is utilizing Camunda and CapBPM CODA service. With the support of CapBPM, Client is guided on how to structure system effectively.

CapBPM acts as mentors, providing guidance and sharing best practices as Client builds system. Teaches problem-solving skills and ensures Client is well-equipped to handle routine development tasks. For challenging issues, CapBPM intervenes to resolve problems efficiently, ensuring project stays on task.

Result

Improved Knowledge, Development of Intricate System

Client has significantly improved knowledge of system development best practices, ensuring informed decisions on project. With guidance and mentoring, Client can effectively develop complex system using Camunda & CODA offering.

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Are you ready for BPM consulting services, process automation, and business process management,? Contact us today to learn more about our services.
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As a leading consulting firm specializing in business process management, Capital BPM is proud to be a Certified Camunda Partner.
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