Case Study Category: I need to update an existing System

Healthcare Client Migrates to Camunda

Healthcare

Healthcare Client Migrates to Camunda

When a leading healthcare organization faced challenges with outdated systems, they turned to Capital BPM to transform their business processes. By migrating to the Camunda Platform, this organization streamlined its clinical workflows, enhanced patient care, and adopted a scalable BPM solution tailored for the healthcare industry.

The Heroes

Principal at Architect/Director Healthcare Client
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Challenge

Replace Complex and Costly Existing Systems

The healthcare client struggled with inefficiencies in their management system, which impacted healthcare processes across various care settings. Their legacy system lacked flexibility, making it difficult to optimize workflow automation and improve processes essential for healthcare professionals. They needed a modern BPM healthcare platform to support evolving requirements in process modeling and process automation.

Solution

Leveraging CapBPM’s Exodus to Move to Camunda

Capital BPM facilitated the migration to the Camunda Platform using the Exodus migration tool, ensuring a smooth transition with minimal disruption. This approach allowed the healthcare client to:

Optimize healthcare processes and improve clinical workflows.
Enhance patient care with streamlined and automated workflows.
Implement flexible process automation to adapt to changing regulatory demands.
Through process modeling, Capital BPM ensured the client’s workflows were future-ready and seamlessly integrated into their operations. This migration modernized their management program while retaining operational consistency.

Result

A More Smooth, Efficient Operation

Enthusiasm displayed by Client. Genuinely thrilled about substantial progress achieved in such a short time.

Seamless Workflow

Clients are genuinely excited about how quickly their operations have become more streamlined, allowing them to achieve better results with less effort and improved consistency

Optimized Processes

Clients are thrilled with the rapid transformation of their workflows, experiencing smoother operations, reduced bottlenecks, and a noticeable boost in overall efficiency within a short time.

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Innovative Solution Creation

Manufacturing Technology

Innovative Solution Creation

The Heroes

Senior Product Manager at Manufacturing Technology Client
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Challenge

Streamlining and Expediting Contract Creation Process

Client faced challenge of streamlining and expediting the negotiation and contract creation process between manufacturers and vendors.

Previously, process could take months or even years, resulting in significant delays and inefficiencies.

Result

Reduced Contract Creation and Negotiation Timelines

Reduced Contract Creation and Negotiation Timelines
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Maximizing Warehouse Storage Capacity with Robotics, AI, Camunda, and Automation

Maximizing Warehouse Storage Capacity with Robotics, AI, Camunda, and Automation

Client Overview

National Retailer Operating Extensive Network of Distribution Centers

Our client faced mounting pressure to optimize storage and retrieval processes. Their primary cold storage facility served as a critical hub for temperature-sensitive goods, but increasing inventory volumes were straining the existing infrastructure.
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Business Challenge

Several Obstacles in Warehouse Operations

Client had two different challenges presented to the CapBPM team.

Capacity Constraints

Traditional racking systems were insufficient to meet growing demands, leading to the need for third-party storage services.

High Labor Costs

Manual stocking and retrieval processes were resource-intensive and prone to delays.

Limited Space Optimization

Expanding the facility horizontally was not an option, making vertical storage the primary focus.

Solution

Deployment of a New AS/RS System

To overcome these challenges, the client deployed a scalable Automated Storage and Retrieval System (AS/RS). The solution featured cutting-edge vertical storage technology and automated let-downs.

Vertical Expansion Using AS/RS

Utilized high-capacity cranes to store pallets vertically, effectively doubling the storage capacity within the existing space.

Optimized the layout to maximize density without compromising retrieval efficiency.

Automated Inventory Management

Implemented crane-based retrieval that replaced manual stocking methods, reducing errors and labor-intensive tasks.

Real-time monitoring and automated replenishment streamlined inventory control.

Integrated Temperature Control Optimization

Designed airflow and temperature regulation systems that maintained ideal storage conditions for perishable goods while supporting increased pallet loads.

Result

Goals Achieved, Workflow Improved, and Costs Reduced

Enthusiasm displayed by Client. Genuinely thrilled about substantial progress achieved in such a short time.

50% Increase in Storage Capacity

Achieved without expanding the warehouse footprint.

35% Reduction in Labor Costs

Automation reduced dependency on manual labor while improving accuracy.

Improved Throughput

Faster stocking and retrieval processes enhanced operational efficiency and reduced delays.

Scalability and Future Enhancements

The system was designed to scale alongside the client’s growth plans. Potential future upgrades include:

Predictive Analytics Integration

Utilize AI to forecast inventory peaks and further optimize storage allocation.

Dynamic Cost Allocation

Implement activity-based costing to measure storage efficiency and adjust for fluctuating demand. By embracing advanced automation, the client transformed their warehouse operations, resulting in significant cost savings and productivity gains. This case highlights the power of scalable technology for organizations seeking to optimize logistics and reduce operational expenses. For businesses interested in similar solutions, contact us to explore tailored automation strategies that fit your needs.

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T&T Client Evolves with Camunda

The Heroes

Client's Technical and Business Leaders

Challenge

Update Existing Systems with Enhancements

Client plays a critical role in ensuring aviation safety by providing instructions to pilots. Client wanted to update existing system with new technology that would incorporate enhancements and corrections into instructions.

Need to build an optimized and reliable system to incorporate enhancements and corrections into instructions that Client provides for pilots.

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Solution

Develop State-of-the-Art System for Support Requirements

CapBPM works with Client to develop state-of-the-art system to support requirements.

System currently in development will allow for real-time updates to pilot instructions, making it easier to incorporate enhancements and corrections promptly.

Result

Ongoing Development and Collaboration

Ongoing collaboration between Client and CapBPM is focused on development and implementation of system that will optimize process of incorporating enhancements and corrections into pilot instructions.

CapBPM looks forward to successful completion of project and positive impact it will have on aviation safety and efficiency.

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Transformative Automation

The Heroes

Director of Engineering at Major Retail Client

The Challenge

Managing Myriad Tasks for Regulatory Compliance

With a global network of stores, Client encountered the complex challenge of managing myriad tasks related to regulatory compliance.

Each location juggles diverse responsibilities such as data management, adhering to local and state regulations, maintaining electrical licenses, managing tax payments, and ensuring proper waste disposal, with tasks totaling around a thousand per store.

Streamlining and automating these compliance processes efficiently to ensure timely task execution, reporting, and escalations presents a significant challenge.

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Solution

Implementation of Two Key Systems

CapBPM implemented two key systems.

Camunda Workflow Automation

Using Camunda, CapBPM automated regulatory compliance processes, enabling task management, reporting, and escalations. The new and improved flexibility of the system allowed real-time rule adjustments, accommodating changing regulations without manual intervention.

Camunda Expert System for Emergency Escalations

CapBPM team created an expert system to monitor store emergencies, differentiating between urgent and non-urgent issues. It monitored physical infrastructure, made decisions, and initiated escalations, optimizing actions based on predefined criteria and saving costs.

Result

Transformative Impact on the Business

Implementation of these systems had a transformative impact on the client’s operations. With workflow automation, greater efficiency in regulatory compliance was achieved, ensuring timely completion of tasks without manual oversight. Flexibility to adapt to changing regulations in real-time was a significant advantage.

Expert system for emergency escalations streamlined decision-making processes, helping save costs by making informed judgements on when to take immediate action and when to opt for more cost-effective solutions. System improved communication between key managers and on-site staff, providing clear task lists and facilitating a smooth resolution of issues.

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Are you ready for BPM consulting services, process automation, and business process management,? Contact us today to learn more about our services.
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As a leading consulting firm specializing in business process management, Capital BPM is proud to be a Certified Camunda Partner.
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